Refund policy

 

We want you to be delighted with your Midwest Mercantile purchase. If you're not fully satisfied, our return policy is designed to be simple and customer-friendly.

Conditions for Return:

  • Return requests must be initiated within 30 days from the date of purchase.
  • A valid receipt or proof of purchase is required for all returns.

How to Initiate a Return:

  1. Contact our customer service team at midwestmercantilestore@sirentel.net or (715) 349-8995 to inform us of your return.
  2. Provide your order number and details about the item(s) you wish to return.

Return Process:

  1. Once your return is approved, we will provide instructions on how to return the item(s).
  2. Pack the item(s) securely and include a copy of the original receipt.
  3. Ship the item(s) back to the address provided by our customer service team.

Refund Method:

  • Refunds will be processed through the original payment method.

Feel free to reach out to our customer service team for any assistance or clarification. Thank you for choosing Midwest Mercantile – your satisfaction is our priority!